1 reviews | Active since May 2014
STANDARD BANK SERVICE IS PATHETIC
Monies have been missing from my account since 2013 when I initially opened my account with Standard Bank.<br> I have filed a report with Hello Peter before so I won't go into too much detail.<br> Most recent developments. in Feb'16 the bank informed me that I was in overdraft of R1052.00 which they took on my next pay-day. Remember now, I have a Savings account, Access. I ended up applying for a loan from another institute so that I would survive that ordeal as my budget was already messed-up. Logged a complaint with the bank, was give a case no. *** and was then told that my appeal was declined as I should have reported that matter immediately but I did not see fit to so do as I had my card in my possession.<br> I April'16 I app**** for a loan with the bank and was pre-approved R35000.00, this was then declined due to score but I was told that i should go to a branch to motivate the matter, that failed. I called the call center and spoke to a manager, Annelize. Whilst on the phone with her, the line cut and she did not even bother to call me back yet these are the people who handle our finances, REALLY!!!<br> I need to be paid in a brown envelope as our parents were, less stress... <br>
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
