DH
Danie H
1 reviews | Active since Jun 2021
18 Jan 2022, 10:24
Standard Bank Service is PATHETIC!!!
I'm trying to get into our account and refuse me to do that. I have tried any means on the web and just get nowhere! The call centre is pathetic!! I have sent e-mails and every time they ask for information, BUT NO ONE GIVE YOU A CALL!!!!!! Standard Bank Namibia is just as pathetic as South Africa!!
I have sent FNB one e-mail and the next morning I received a call from them to ask me how they can help!!!!! I will open an account with FNB!!!!!
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Standard Bank's replyOfficial
18 Jan 2022, 21:56Hello Danie
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
Standard Bank's reply18 Jan 2022, 21:56
Official
Hello Danie
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***