SW
Shane W

1 reviews | Active since Sept 2009

21 Feb 2023, 12:08

Standard Bank service is inefficient and slow

Entering a standard bank branch is a terrible experience. Their processes are shockingly slow and after hours long wait for a universal banking consultant, they cannot assist. Standard Bank service has dropped to useless levels. The only solution is to close your account.

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Replies (3)
Standard Bank
Standard Bank's reply21 Feb 2023, 12:14
Official
Good day Shane

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. Kindly send us your ID number via private message.

Our team will be in touch with further feedback. 

Kind regards Standard Bank Help Centre 
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Standard Bank
Standard Bank's reply21 Feb 2023, 12:22
Official
Good day Shane 

Thank you so much for sending us your details.

Our team will be in touch with further feedback.

 
Kind regards 

Kind regards 
Standard Bank Help Centre 
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Standard Bank
Standard Bank's reply21 Feb 2023, 14:55
Official
Good Day 

Thank you for providing us with your details .

Kind regards 
Standard Bank Hello Peter Team
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