1 reviews | Active since Jun 2016
Standard bank service is 0
On the 26th of November I withdrew money from a standard bank ATM in Potchefstroom before I could take my money from the ATM the teller started retracting my money I have emailed ***** i tried speaking to the people on the instant message on the app i emailed privatebanking ***** responded two days later saying it is a general banking issue and they have reffered it I have not been assisted at all on this matter it has been ten days and not one single person from standard bank has phoned me my money is still not back in my account i have sent screenshots of the transaction immediately when it happened and not one single person has assisted me. I have been a long long customer of standard bank from banking to insurance policies and this is the way you get treated you have taken my money for ten days now charged me for the transaction my debit orders will be sent back because of you I should be chargeing you for not returning my money absolutely pathetic I will be closing my account and moving to a bank that takes care of its customers
Dear Christelle,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
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Dear Christelle,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
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Thank you for taking our call.
Your request has been escalated to the Head of our Private Banking desk.
You will receive a call before close of business, on Monday.
The ATM withdrawal incident has been reported and the reference number sent to you via SMS.
Kindest Regards
Standard Bank Hello Peter Team
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Thank you for taking our call.
Your request has been escalated to the Head of our Private Banking desk.
You will receive a call before close of business, on Monday.
The ATM withdrawal incident has been reported and the reference number sent to you via SMS.
Kindest Regards
Standard Bank Hello Peter Team
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We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest Regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest Regards
Standard Bank Hello Peter Team
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