ST
Steven T

1 reviews | Active since Nov 2012

17 Oct 2021, 08:08

Standard Bank service in decline

Standard bank has got rid of all tellers and the helpdesk from the Gardens branch. The system of taking a number and waiting (for over an hour) for a consultant is rediculous. IT DOES NOT WORK. We are handling over the counter stuff at ABSA because Standard suck.

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Replies (1)
Standard Bank
Standard Bank's reply18 Oct 2021, 01:10
Official
 Hello Steven 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support.   Kind regards

Complaint Resolution Centre
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