JM
Jacqulin M
1 reviews | Active since Jan 2020
28 Oct 2020, 16:10
Standard bank service fees
I have had service charges going off my credit card from 2004 thought it was normal but now that things are tough and I'm cutting back on everything I checked there has been a R40 every month for the past 16 years it turns out it's a petrol card I dont have but they say they can only reverse past 6 months. What a cheek as they have never issued a petrol card.
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Replies (2)
Standard Bank's replyOfficial
28 Oct 2020, 17:07Dear Jacqulin Morgan
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply28 Oct 2020, 17:07
Official
Dear Jacqulin Morgan
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
JM
Jacqulin M's updateReviewer Update
11 Nov 2020, 07:32So after 16 years of you *****ing my money you reverse two months amounting to R90 what a cheak
JM
Jacqulin M's update11 Nov 2020, 07:32
Reviewer Update
So after 16 years of you *****ing my money you reverse two months amounting to R90 what a cheak