NP
Naeelah P
1 reviews | Active since Sept 2017
08 Sept 2021, 13:51
Standard Bank service failure
My cheque card is expiring in October 2021 however Standard Bank thought it would be a good idea to block my card before actually sending me a new one. I am not able to use MY OWN MONEY. This is the type of service that we are required to pay for Disgusting, sies, you guys should be ashamed.
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Replies (2)
Standard Bank's replyOfficial
09 Sept 2021, 04:39Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply09 Sept 2021, 04:39
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
NP
Naeelah P's updateReviewer Update
09 Sept 2021, 14:08Hi Standard Bank.
Can you please explain to me how you are resolving my query when I did not give you any of my details?
Another service failure to add to the list.
Can you please explain to me how you are resolving my query when I did not give you any of my details?
Another service failure to add to the list.
NP
Naeelah P's update09 Sept 2021, 14:08
Reviewer Update
Hi Standard Bank.
Can you please explain to me how you are resolving my query when I did not give you any of my details?
Another service failure to add to the list.
Can you please explain to me how you are resolving my query when I did not give you any of my details?
Another service failure to add to the list.