LB
Linda B

1 reviews | Active since Apr 2009

28 Sept 2021, 10:24

Standard Bank service disgraceful.

August 23rd I requested tax certificates. August 29th I received reply from Nosipho Anderson. Thus far, having filled all their requirements and some more emails, I have still not received any tax certificates. I am bound by SARS to provide these, which I have made clear to SB. If employees in service industries do not care to or want to serve the public, they should relinquish their jobs to those who would do so with pleasure and efficiency.

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Replies (1)
Standard Bank
Standard Bank's reply28 Sept 2021, 15:16
Official
Hello Linda

Thank you for posting your comment. 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
We apologize for the inconvenience and undue frustration, this has caused. 
We greatly appreciate your continued support 
Kind regards, Complaint Resolution Centre*** *** (fax)***