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Wendy H
1 reviews | Active since Apr 2018
05 Mar 2021, 15:11
standard bank service
worst worst experience!!!!!!!!!! very frustrating working with the call centre!!! after calling them 7 times, i just get passed from one department to another - all i want to know is if my money is reflecting that i have paid towards my loan! and also when bureaus will be updated. they are quick to call you when they need something, but when we need to talk to them they are no where to assist!!! terrable!!!!!!!!!!!!
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Standard Bank's replyOfficial
06 Mar 2021, 04:05Hello Wendy
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply06 Mar 2021, 04:05
Official
Hello Wendy
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
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