Standard Bank **** Service

Item: Standard Bank
Rating: 1
Author: Shalin G

I have been having issues with my internet banking since November last year ....standard bank decided to block my account without informing me and since then I have had one issue after the other ....they have been sitting with my query for months and still have nothing... they do not feedback and when them reply they can’t give me a solution...I cannot use my internet banking and they don’t give a damn about it ..

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

24 Mar 2021, 03:28

Hello Shalin

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support.

Kind regards

Complaint Resolution Centre
***

*** (fax)
***

Standard Bank's reply24 Mar 2021, 03:28

Official

Hello Shalin

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support.

Kind regards

Complaint Resolution Centre
***

*** (fax)
***

Shalin G's updateReviewer Update

25 Mar 2021, 07:30

Matter of urgency ? Read my review properly and do not give me a standard reply.... since November last year I have been having issues without not resolution from standard bank....you guys have made me link profiles etc and given one excuse after the other with no solution .... you say you are committed to best possible service but I have had zero feedback

Shalin G's update25 Mar 2021, 07:30

Reviewer Update