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charleso.olivier charleso.olivier
1 reviews | Active since Sept 2016
14 Jan 2020, 15:48
Standard bank - Service and urgency
Sitting in a quee and enquires/collections. There are 3 counter left and right meaning 6 counters to assist. Only one person working. Is shocking service. How do they operate. Its not the first time. Why have one person working. Absolutely no urgency. So now must sit and wait just to get a card. Not even a person on the floor.
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
15 Jan 2020, 05:18Hello Charles
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
********** ********** (fax)
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Standard Bank's reply15 Jan 2020, 05:18
Official
Hello Charles
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
********** ********** (fax)
***********
Standard Bank's replyOfficial
22 Jan 2020, 09:36Dear Charles Olivier
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply22 Jan 2020, 09:36
Official
Dear Charles Olivier
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***