TJ
Trevor J
1 reviews | Active since Oct 2012
10 Dec 2019, 18:35
Standard Bank Service
I called the Std Bank help desk this evening seeking help on thier Masterpass app...I hung on for 12min20sec for a consultant. They where experiencing "high call volumes"..this is not the first time either...appears lots of Std Bank customers seek help pathetic service to say the least private banking..ya right ...what's my next...my next is no patience...no airtime..no more Std Bank private banking account
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Standard Bank's replyOfficial
11 Dec 2019, 11:38Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply11 Dec 2019, 11:38
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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