1 reviews | Active since Jul 2016
Standard Bank Service
<p>On the 21 June 2016 I was called by a Standard Bank consultant and I was offered a gold credit card and I accepted. On the following day I was called again to confirm the delivery place and number of days it would take. Today I went in to the Cape Gate Mall in Cape Town to check if the card has arrived. I was told that the card has been stopped on the 30 June. There is no reason shown on the system for the card to be stopped. How could Standard Bank offer me something and then stop it? What type of service is that? </p>
Good day Lukhanyo Matiwane
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was logged and shall be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Good day Lukhanyo Matiwane
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was logged and shall be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********
Dear Lukhanyo Matiwane
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Lukhanyo Matiwane
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***