1 reviews | Active since Nov 2017
Standard Bank Sends Financial Information of their client to a third party!!!!
Standard bank has been harassing me for nearly a year now because their client Mr Fourie, whom has a home loan has defaulted. Upon numerous attempts to have my mobile number deleted from their client's record and all the empty promises that the matter has been resolved yet I am still being harassed with texts containing Mr Fourie's account number and information relating to his home loan with standard bank. Such a violation of confidential information can cause the bank to lose it's license to operate. I have been receiving a total of the messages a day, EVERY DAY!!! This is the most pathetic, uninterested financial institution. So your complaints department contacted me, instead of stopping the harassment, they edited the SMS not to mention Mr D H Fourie's name. I am so disappointed that I cannot get a resolution to this matter. I work for a competing bank, and they would never do this to their clients. I am going to post on all my Social Media accounts and ask my followers to support me in moving away from your bank and I will share this horrible experience with them for every incorrect SMS and call Standard Bank directs at me. I am not at that level of frustration where I am willing to be petty about this as my complaints have fallen on deaf ears.
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One of our consultants will be in contact with you as soon as possible. We do apologize for the inconvenience caused.
Regards,
Complaint Resolution Centre
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Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible. We do apologize for the inconvenience caused.
Regards,
Complaint Resolution Centre
***
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