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Neel R

1 reviews | Active since Nov 2017

30 Nov 2018, 13:06

Standard Bank Sends Financial Information of their client to a third party!!!!

Standard bank has been harassing me for nearly a year now because their client Mr Fourie, whom has a home loan has defaulted. Upon numerous attempts to have my mobile number deleted from their client's record and all the empty promises that the matter has been resolved yet I am still being harassed with texts containing Mr Fourie's account number and information relating to his home loan with standard bank. Such a violation of confidential information can cause the bank to lose it's license to operate.

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Replies (1)
Standard Bank
Standard Bank's reply30 Nov 2018, 14:03
Official
 
Dear  Neel
 
Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused. 

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
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