SP
Samantha P
1 reviews | Active since Nov 2012
05 Mar 2025, 16:52
Standard Bank selling my personal information without consent to DC Credit Protect.
I have explicitly signed out of all marketing calls. I have three home loans with ABSA, Standard Bank and FNB. Today I received a marketing call from DC Credit Protect (Pty) Ltd and when I asked how they got my information, put the phone down on me. They had all my accounts, my id number. How is the POPI act protecting me here. Why are the banks selling my information to these people.
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Replies (2)
Standard Bank's replyOfficial
05 Mar 2025, 16:58Dear Samantha
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Mar 2025, 16:58
Official
Dear Samantha
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
06 Mar 2025, 15:22Dear Samantha
Our team tried calling you to no avail.
Please send us a convenient time we may contact you.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried calling you to no avail.
Please send us a convenient time we may contact you.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Mar 2025, 15:22
Official
Dear Samantha
Our team tried calling you to no avail.
Please send us a convenient time we may contact you.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried calling you to no avail.
Please send us a convenient time we may contact you.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***