WV
Werner V
1 reviews | Active since Mar 2009
09 Oct 2015, 11:52
Standard Bank Secure Message System does not work
I sent a secure message on the Standard Bank Internet Banking Website on Monday the 5th of October to increase my monthly EFT limit. By today, 5 days later , nothing was done about it from the Banks side. It is exceptionally disappointing.
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
09 Oct 2015, 16:23Hello wvivier,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply09 Oct 2015, 16:23
Official
Hello wvivier,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***