CM
Clinton M

1 reviews | Active since May 2018

21 May 2018, 13:55

Standard bank second time around

So they respond to my complaint at 8 in the morning but still hasn't contacted me to resolve the matter at 13.52pm 21st may 2018 same sh#t different day. I call to find out what's happening...is told by a nelly I will be called back...still waiting. Pathetic service standard bank.

0
Replies (2)
Standard Bank
Standard Bank's reply21 May 2018, 15:46
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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*** (fax)
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CM
Clinton M's update21 May 2018, 15:58
Reviewer Update
This is the second automated response I am receiving regarding the same issue and no one has contacted me directly on this matter. Maybe FNB or ABSA will give me better service. #useless