Standard Bank Seances and Failure to Follow Up on Estates

Well done on sending my father, who has been dead for about five months, and whose estate Standard Bank is supposed to be dealing with but not actually dealing with, an e-mail to say the debit order for his UCount rewards bounced from his frozen Standard Bank account.

Is there anyone who works at Standard Bank or do a lot of people just go there for a break?

One of your staff members asked me a few months after my father's death to confirm that she was dealing with him directly. It seems that Standard Bank is really keen on seances to communicate with the dead.