SN
Sibahle N
1 reviews | Active since Dec 2019
16 May 2021, 21:53
Standard bank ****s me
I took a car loan with Standard bank 2018 it was always up to date until wen i got retrenched immediately i app**** for 3 month payment holiday of which it was approve same month i got retrenched,my overall months for the loan was 72 months but then i notice after the 3 months payment holiday they increased to 78months. In my understanding it was supposed to be 75months coz i only took 3 months payment holiday cz after the payment holiday i continue wth my payments.i tried reaching out no one is willing to explain the extra 3months added.
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Standard Bank's replyOfficial
18 May 2021, 02:52Hello Sibahle
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply18 May 2021, 02:52
Official
Hello Sibahle
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
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