SB
Suzette Bell-Roberts

1 reviews | Active since May 2010

14 Mar 2020, 17:09

Standard Bank **** in cahoots with LGR Attorneys

Despite the fact that our Standard Bank credit card is not in arrears, we have been receiving threatening sms's from LGR Attorneys. We have provided proof of the fact that we are not in arrears by sending them a copy of our bank statement. I am very concerned now, is this a ****? We were required to sign a special Power of Attorney, which we did and sent to them but have had no response. Why do they keep harassing us?

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Replies (2)
Standard Bank
Standard Bank's reply16 Mar 2020, 23:25
Official
Dear Suzette

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply25 Mar 2020, 17:39
Official
Dear Suzette

Please be informed feedback has been given on email to the account holder.

Kind regards
 
Complaint Resolution Centre
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