1 reviews | Active since Dec 2017
Standard Bank **** and fishy business
Write a review
Bradley A
10 reviews | Active since Dec 2017
24 Dec 2021, 14:18 Std bank **** and fishy service Was at branch in brackenfell to obtain new u counts card, as my phone battery died, upon returning home realise that they went to go change my number on my profile, this is now causing me so much **** as I'm unable to do no online payment nor getting any notifications, otp etc. I called the call center and they demanding that I go back to branch to correct, bull**** as it was not. Y fault in the first place, I want it corrected in the next 30min or I'll be moving my business from standard as this is really unacceptable, and since when does one need to confirm your account number to be verified, that is very fishy and **********, please reconsider your verification questions please, I'll be waiting for response asap and if I should need to go to a branch them I demand that I be refunded for my time and fuel costs, having to correct mistakes you done, as from when do you go change personal information without confirmation of the client
Thank you for posting your comments.
Please accept our sincere apologies for the delayed response.
Kindly be advised that we are looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comments.
Please accept our sincere apologies for the delayed response.
Kindly be advised that we are looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
***
***
