LS
Lucrecia S
1 reviews | Active since Nov 2015
03 Aug 2019, 13:54
Standard Bank Sandton Branch
The cash accepting ATM at the Sandton city branch swallowed my money 2 weeks ago and I still haven’t received it. Completely *********** staff who have been terrible at liasing still haven’t fixed my complaint. Didn’t tell me I needed to come in I found this out through their call center. Worst bank seriously considering moving to FNB
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
04 Aug 2019, 05:21 Hello Lucrecia
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Tshilidzi MulaudziComplaint Resolution Centre
**** *** *** *** *** **** (fax)
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Tshilidzi MulaudziComplaint Resolution Centre
**** *** *** *** *** **** (fax)
Standard Bank's reply04 Aug 2019, 05:21
Official
Hello Lucrecia
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Tshilidzi MulaudziComplaint Resolution Centre
**** *** *** *** *** **** (fax)
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Tshilidzi MulaudziComplaint Resolution Centre
**** *** *** *** *** **** (fax)
Standard Bank's replyOfficial
15 Aug 2019, 11:33Dear Lucrecia
Thank you once again for posting your comments
I refer to my email correspondence and can confirm that feedback was provided to you.
Kind regards
Thabisile Nxumalo
Complaint Resolution Centre
***
Thank you once again for posting your comments
I refer to my email correspondence and can confirm that feedback was provided to you.
Kind regards
Thabisile Nxumalo
Complaint Resolution Centre
***
Standard Bank's reply15 Aug 2019, 11:33
Official
Dear Lucrecia
Thank you once again for posting your comments
I refer to my email correspondence and can confirm that feedback was provided to you.
Kind regards
Thabisile Nxumalo
Complaint Resolution Centre
***
Thank you once again for posting your comments
I refer to my email correspondence and can confirm that feedback was provided to you.
Kind regards
Thabisile Nxumalo
Complaint Resolution Centre
***