GK
Glenda K
1 reviews | Active since Nov 2018
12 Nov 2018, 12:34
Standard Bank Safety Deposit Box Debacle
I have a safety deposit box at a Standard Bank branch. I drove past the bank only to find that the branch has closed down. I was not notified of this and I have no idea where my valuables are (including my passport). Who do I contact in this regard?
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Standard Bank's replyOfficial
12 Nov 2018, 14:50Dear Glenda
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply12 Nov 2018, 14:50
Official
Dear Glenda
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
***
*** (fax)
***