Standard Bank SA mobile

From: C.Groenewald [mailto:***] Sent: Sunday, October 27, 2019 20:06 To: *** Subject: FW: [Request received] SBSA mobile

Worst service ever!!!!!

From: C.Groenewald [mailto:***] Sent: Wednesday, September 18, 2019 10:17 To: *** Subject: FW: [Request received] SBSA mobile

I still did not any feedback regarding my email Monday, September 16, 2019 12:38

From: Support [mailto:***] Sent: Monday, September 16, 2019 12:38 To: C.Groenewald Subject: [Request received] SBSA mobile

##- Please type your reply above this line -## Good Day Thank you for contacting us! Your request (200037) has been received and is being reviewed by our support staff. Regards, Standard Bank Mobile Support This email is a service from Customer Care. Delivered by Zendesk

From: C.Groenewald [mailto:***] Sent: Monday, September 16, 2019 12:38 To: '***' Subject: SBSA mobile

Good day please contact me on *** with a quatation on a second SB SIM card for data (WIFI) use.

Regards

From: Standard Bank Mobile [mailto:***] Sent: Wednesday, September 11, 2019 23:44 To: Christo Subject: Successful Activation

Welcome

Hello, Your SIM has been successfully activated. You will receive an SMS, once you have inserted your SIM into your handset, containing your brand new Standard Bank Mobile mobile number. Now you can get chatting and connecting! Plus, you can easily manage your account from the "Manage SIMs" page on the mobile.standardbank website. Get in touch, using the details below, if you have any queries. If you suspect ***** please call ***. Regards, Your Standard Bank Mobile Team

Authorised financial services and registered credit provider (NCRCP15). The Standard Bank of South Africa Limited (Reg. No. ***). Your Next Million and Moving Forward are trademarks of The Standard Bank of South Africa Limited. The Standard Bank email disclaimer and confidentiality note: This email, its attachments and any rights attaching hereto are, unless the context clearly indicates otherwise, the property of the Standard Bank Group Limited and/or its subsidiaries ("the group"). It is confidential, private and intended for the addressee only. Should you not be the addressee and receive this email by mistake, kindly notify the sender, and delete it immediately. Do not disclose or use the email in any manner whatsoever. Views and opinions expressed in this email are those of the sender unless clearly stated as those of the group. The group accepts no liability whatsoever for any loss or damages - whatsoever and howsoever incurred - or suffered resulting or arising from the use of this email or its attachments. The group does not warrant the integrity of this email nor that it is free of errors, viruses, interception or interference. The group will never send you any email or other communication asking you to update or provide confidential information about you or your account. If you have any doubts about the legitimacy of this email or other emails you receive claiming to be from Standard Bank please forward them to ***.

[GD9OK8-0 From: Support [mailto:***] Sent: Wednesday, September 18, 2019 10:07 To: C.Groenewald Subject: Request #200037: How would you rate the support you received?

##- Please type your reply above this line -## Hello C.Groenewald, We'd love to hear what you think of our customer service. Please take a moment to answer one simple question by clicking either link below: How would you rate the support you received? Good, I'm satisfied Bad, I'm unsatisfied Here's a reminder of what this request was about: Lushail Govender (Customer Care) Sep 17, 09:43 CAT Hi Christo,

Please be advised that we have attempted contacting you however the number provided rings to voicemail.

Kindly confirm an alternate number or a more suitable time to contact you.

Kind Regards Standard Bank Mobile Support Team

Lushail Govender (Customer Care) Sep 16, 12:40 CAT Hi Christo,

Thank you for contacting Standard Bank Mobile Support,

Please be advised that we will be in contact with you shortly.

Kind Regards Standard Bank Mobile Support Team

C.Groenewald Sep 16, 12:38 CAT Good day please contact me on *** with a quatation on a second SB SIM card for data (WIFI) use. Regards From: Standard Bank Mobile [mailto:***] Sent: Wednesday, September 11, 2019 23:44 To: Christo Subject: Successful Activation Welcome

Hello, Your SIM has been successfully activated. You will receive an SMS, once you have inserted your SIM into your handset, containing your brand new Standard Bank Mobile mobile number. Now you can get chatting and connecting! Plus, you can easily manage your account from the "Manage SIMs" page on the mobile.standardbank website. Get in touch, using the details below, if you have any queries. If you suspect ***** please call ***. Regards, Your Standard Bank Mobile Team

Authorised financial services and registered credit provider (NCRCP15). The Standard Bank of South Africa Limited (Reg. No. ***). Your Next Million and Moving Forward are trademarks of The Standard Bank of South Africa Limited. The Standard Bank email disclaimer and confidentiality note: This email, its attachments and any rights attaching hereto are, unless the context clearly indicates otherwise, the property of the Standard Bank Group Limited and/or its subsidiaries ("the group"). It is confidential, private and intended for the addressee only. Should you not be the addressee and receive this email by mistake, kindly notify the sender, and delete it immediately. Do not disclose or use the email in any manner whatsoever. Views and opinions expressed in this email are those of the sender unless clearly stated as those of the group. The group accepts no liability whatsoever for any loss or damages - whatsoever and howsoever incurred - or suffered resulting or arising from the use of this email or its attachments. The group does not warrant the integrity of this email nor that it is free of errors, viruses, interception or interference. The group will never send you any email or other communication asking you to update or provide confidential information about you or your account. If you have any doubts about the legitimacy of this email or other emails you receive claiming to be from Standard Bank please forward them to ***.

Virus-free. www.avast.com

Standard Bank email disclaimer and confidentiality notePlease go to www.standardbank.co.za/site/homepage/emaildisclaimer.html to read our email disclaimer and confidentiality note. Kindly email *** (no content or subject line necessary) if you cannot view that page and we will email our email disclaimer and confidentiality note to you.

Attachment(s) Terms & Condition.pdf

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