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Mallory M

1 reviews | Active since Jul 2011

11 Sept 2023, 13:28

Standard Bank *****s up again.....

Upgraded to premier only to have all my internet app access removed from my accounts. Lady on the phone made me clear my profile and now i cant access my pin numbers for my new cards or add them(as that requires a pin). Stay away from this bank.

0
Replies (2)
Standard Bank
Standard Bank's reply11 Sept 2023, 13:36
Official
Hi Mallory

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply12 Sept 2023, 09:43
Official
Hi Mallory 

Thank you for taking our calls.  We would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received. 

If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, 
Standard Bank Hello Peter Team