EH
Edwina H

1 reviews | Active since Aug 2023

05 Jun 2025, 10:04

Standard bank *****s R53000.

Standard bank has been holding my daughters R53000 hostage for 6 months.She has contacted the ***** department numerous times and they say there is nothing they can do.She was told to go to a branch and they said that there is nothing they can do.This is outrageous. She is only 22 years old and I feel that she is being taken advantage of as she is young.They have basically ****** her money and no one wants to take accountability.

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Replies (2)
Standard Bank
Standard Bank's reply05 Jun 2025, 10:12
Official
Dear Edwina

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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EH
Edwina H's update06 Jun 2025, 10:00
Reviewer Update
Standard bank has informed my daughter that she will not be getting back the R53000 that's in her account.The consultant was rude and didn't have much interest in anything my daughter had to say.It is so wrong that some consultant has such power..not knowing the facts.I have never heard of anything like this.A bank decides that she is not entitled to money that she earned.Please help as she cannot afford to lose R53000.She has already lost her business as the clients could not make payments for 6 months.