STANDARD BANK 'S POOR SERVICE

Absolute shocking customer service. I e mailed a complaint a month ago - got a reply that someone will get back to me - I am still waiting. Standard bank is more interested in less that R50 outstanding on an account than finding out why the customer is so unhappy with their service. I even visited a branch to try and speak to a manager- waited over an hour - and had to leave eventually as I could wait any longer. Covid has become the default excuse for poor and pathetic service. It seems that closing branches does not mean better service at the few ones that are still open.