CW
Cassandra W
1 reviews | Active since Sept 2017
02 Apr 2024, 15:24
Standard bank *****s money
Standard bank honoured a recall of my funds and said it would be returned maximum ten days. They are ignoring all emails and its been over ten days. However confirmed that my money has been successfully recalled from the other company m’s account. So why is it not returned to me?!
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
02 Apr 2024, 15:28Dear Cassandra,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Apr 2024, 15:28
Official
Dear Cassandra,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
CW
Cassandra W's updateReviewer Update
02 Apr 2024, 15:37Paul kaoho is responsible for ignoring all our messages
CW
Cassandra W's update02 Apr 2024, 15:37
Reviewer Update
Paul kaoho is responsible for ignoring all our messages
CW
Cassandra W's updateReviewer Update
04 Apr 2024, 10:12Standard Bank seems to be lying about paying my money back! Shocking. When I asked for evidence of this they denied my any evidence without explanation of why I cannot see a simple confirmation of payment or transaction
CW
Cassandra W's update04 Apr 2024, 10:12
Reviewer Update
Standard Bank seems to be lying about paying my money back! Shocking. When I asked for evidence of this they denied my any evidence without explanation of why I cannot see a simple confirmation of payment or transaction
Standard Bank's replyOfficial
04 Apr 2024, 10:25Good day Cassandra
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Apr 2024, 10:25
Official
Good day Cassandra
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***