1 reviews | Active since Oct 2017
STANDARD BANK ****S ********LY BLOCKED MY ACCOUNT
The worst bank to ever have existed. For 4 days, they have blocked my sisters business bank account. We have spent 3 hours over the phone literally being bounced from every consultant to the next, we went to the claremont branch to escalete the matter twice already. Once on Thursday and again today on Saturday. Our business banker has been AWOL since the day we opened the account. We have copied him and he has not even bothered to escalte the matter or even assist us. We are payying thousands in banking fees for them to treat us like dogs. All they did was show us attitude in the branch and they still have not resolved the matter because they say the head office can only life the block. Our business has stood still for 4 days now. We cannot pay service providers and receive payment.
We are in great panick and we ahve reached out to a law practitioner for advice on matters moving forward. The reason they gave initially for the freeze was for lack of physical address and BEE. which we already provided thesae documents via email. HOW IS A BEE CERTIFICATE the reason for them to block our account? not sure if ths is ****** or sabotage but we will not be leaving this like this. We have already suffered losses due to not being able to transact at all. We will be going on X, Facebook, LinkedIn and tell our story about this. We will fight until they open our account and give us back our money.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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