Standard bank s l o w t o a s s i s t in the bank

Item: Standard Bank
Rating: 1
Author: Madeleine W

How long does it take to apply for a credit card? Well, this is the million dollar question. To drive to the Standard Bank in Centurion - 5 minutes. To wait at the Hellodesk to be greeted - 10 minutes. To go and sit and wait to be called - 45 minutes ... and then I left to get back to work!! Ridiculous!!

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Replies (2)

Standard Bank's replyOfficial

05 Feb 2020, 03:53

Hello Madeleine

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Muhammed Asvat

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply05 Feb 2020, 03:53

Official