TH
Thobile H
1 reviews | Active since Feb 2012
13 Apr 2024, 11:36
Standard Bank *****s from customers
Good day
On the 8th April 2024 I made a purchase at Pick n pay for R390 and I had the money in my account.
On the 10 April 2024 Pick n Pay banked that transaction when my account was R1.70 short of R390 so standard bank honored R1.70 and standard bank charged me R145 for honoring R1.70.
Please help me understand and pay back my money.
I want my money back.
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Standard Bank's replyOfficial
13 Apr 2024, 11:37Good day Thobile
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Apr 2024, 11:37
Official
Good day Thobile
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***