MK
Martin K

1 reviews | Active since Feb 2013

02 Aug 2016, 10:01

Standard Bank's Double Standards

<p>I am a foreign national with RSA permanent residence and have been banking with Standard Bank for close to 8 years now. When I initially tried to secure funding to buy a house, the bank would always tell me that I needed to have RSA permanent residance. When I finally got my permanent residance and RSA ID, the bank could only give me 50% as , according to them, I am a foreigner. Now all of a sudden the RSA ID is not good enough, but my country of origin is now the problem. Where is the consistancy and why am I being treated differently?</p>

0
Replies (2)
Standard Bank
Standard Bank's reply02 Aug 2016, 13:55
Official

Good day Martin

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

***

********** (fax)

**********
Standard Bank
Standard Bank's reply02 Aug 2016, 14:41
Official

Good day Martin

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

********** (fax)

**********