Standard bank's Don't care attitude

This report is directly tied to my early complaint ***<br> It is now 61 days since Standard bank transferred my money to the wrong account.<br> For the past three weeks I have had nothing from Standard, The maybe got tired of exec uses and are now waiting for divine intervention to resolve their issues.<br> I have a few questions for Standard bank if they care to respond.<br> What happened to your resolution specialist whom you promised will resolve this issue some two months ago?<br> Is this the kind of service that your loyal clients should expect from Standard bank or is mine a special case?<br> Is fare for you (Standard bank to inconvenience your customers in this manner and thereafter stop communication?<br> Do you feel an obligation to resolve this matter or you just do not care?<br> Below is the last communication I had from standard bank regarding this matter. For these still maintain accounts with Standard bank please be warned