SN
Sibongile N
1 reviews | Active since Feb 2016
04 Nov 2024, 11:50
Standard Bank ******s
Standard Bank is frustrating me and they have no plans to do anything about it, I am writing this when I am still on hold for a mere reversal for the funeral insurance of which by the way I’ve been asking them to do for over 3 weeks now. Their app chat bankers are by far the worst!!!
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Replies (2)
Standard Bank's replyOfficial
04 Nov 2024, 11:54Dear Sibongile
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply04 Nov 2024, 11:54
Official
Dear Sibongile
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
SN
Sibongile N's updateReviewer Update
05 Nov 2024, 07:09While I was on a call for an hour yet again yesterday nothing no solution instead Standard Bank keeps going into my account and charging me honouring for their *****ulent conduct. Close that cheque account now and refund me my funeral insurance money!! You come to hello Peter to say you will call me instead you keep doing what you do best!!
This is the beginning, I am going to all my social media platforms plus a have a big following.
This is the beginning, I am going to all my social media platforms plus a have a big following.
SN
Sibongile N's update05 Nov 2024, 07:09
Reviewer Update
While I was on a call for an hour yet again yesterday nothing no solution instead Standard Bank keeps going into my account and charging me honouring for their *****ulent conduct. Close that cheque account now and refund me my funeral insurance money!! You come to hello Peter to say you will call me instead you keep doing what you do best!!
This is the beginning, I am going to all my social media platforms plus a have a big following.
This is the beginning, I am going to all my social media platforms plus a have a big following.