TS
Thuli S

1 reviews | Active since Oct 2017

14 Mar 2020, 01:18

Standard bank ruined me

Standard bank ruined my life, I bought a house through them 5 years ago and I couldn't move in due to the property being occupied by ******* occupants, I tried almost everything to get those people out but nothing seemed to work, I later reported to standard bank and asked if they could take back the house or help me sell it, they did nothing, I then found an investor willing to purchase the property for under market value, I had no choice, I needed to get rid of the property, I could not afford to pay rent and a bond at the same time so I chose to pay rent, with the property being sold for less, I now had to sign for an Aod, I have a judgment under my name and I feel that I have been punished enough, I cannot purchase a other property because this aod is a red flag, I cannot take any credit and I really need to purchase a house now, it seems as though I will be punished for the rest of my life for purchasing a house, I know for a fact that *******ion was used during the valuation of the property because the valuator did not gain access to the property and that the valuation was not done but yet a valuation was shown to me, if standard bank was not ********** I would have not bought that house because they would have known the situation and would take such risks. Very disappointed

0
Replies (2)
Standard Bank
Standard Bank's reply16 Mar 2020, 23:23
Official
Dear Thuli Sakoane

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
 ***
 *** (fax)
 ***
Standard Bank
Standard Bank's reply24 Mar 2020, 17:11
Official
Dear Thuli Sakoane

Thank you once again for posting your comments.

You have previously logged a complaint with the bank and feedback was provided to you and you  were informed that you can take the matter further with the Banking Ombudsman.

Kind regards

Complaint Resolution Centre
***
***