standard bank ROSEBANK BRANCH half baked information from consultants

<p>when into the ROSEBANK branch to open an account on monday morning with payslip and drivers license and they told me about proof of res and id which can be rent stetement from landlord or any bill not older than 3 months with my name on which i did the next day. For some reason they say it will not work i should bring the lease agreement from the managing agent and i confirmed if they will need anything else and they said no. Today i take the id,drivers license,payslip,rent statement and lease agreement only to be told there is no id on the lease agreement.</p> <p> </p> <p>Dont you think this is the information you should have given me the first and second time i walked into the branch.Why do i have to go to the branch 4 times before i can be given full requirents by someone who knows what they are doing.The worst part is the reception lady goes to consult with someone everytime before they tell you the requirements so my question is dont who ever they are consulting with know whats missing for the Fica requirents before they send you away</p> <p>If someone takes the time to go to the branch it means they dont want to wait for the card to be delivered. Please standard bank get consultants that get this right the first time. If first time is too much at least the secontd time. There is no point in having the manger tell me silly things on the third visit like i did today and still dont get assisted</p> <p> </p> <p>YOUR CONSULTANTS ARE THE WORST FOR ME COMPARED TO ALL THE BANKS</p>