LH
Lydia H
1 reviews | Active since Jun 2024
14 Jun 2024, 11:26
Standard Bank robbing clients with Honoring fee
I am so broken with standard bank cheque account, I purchased at meat express butchery on the 8th of May around 7pm the amount of R199. 99 and in my account I had R607. 89 later on that day I went to Maponya mall around 21:30hrs to withdraw the amount of R400 on the 13th May I received the notification that says I owe standard bank honoring fee, how because I had sufficient funds when I purchased and I received the notifications saying I am left with R407. 89. This repeated it's self on the 4th of June and the bank they are not able to answer me and they can't even refund the money.
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
14 Jun 2024, 11:29Dear Lydia,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Jun 2024, 11:29
Official
Dear Lydia,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
LH
Lydia H's updateReviewer Update
14 Jun 2024, 11:50I hope I get my money back before the end of the day as it's your norm, and worse your team can not even explain it, same issue happened in December at I was refunded, and no R274. 89 that you took from me, and why is your statement not corresponding with notifications messages and app, I need my money and stop honoring fee on my account, I am really hurt.
LH
Lydia H's update14 Jun 2024, 11:50
Reviewer Update
I hope I get my money back before the end of the day as it's your norm, and worse your team can not even explain it, same issue happened in December at I was refunded, and no R274. 89 that you took from me, and why is your statement not corresponding with notifications messages and app, I need my money and stop honoring fee on my account, I am really hurt.
LH
I am sick and tired of your service I need my R274 back in my account I have things to do, your system is very ****ed up, this needs cyber technicians. Because staff is taking our *****ulent hiding behind honoring fee
Lydia H's updateReviewer Update
14 Jun 2024, 17:58I am sick and tired of your service I need my R274 back in my account I have things to do, your system is very ****ed up, this needs cyber technicians. Because staff is taking our *****ulent hiding behind honoring fee
LH
Lydia H's update14 Jun 2024, 17:58
Reviewer Update
I am sick and tired of your service I need my R274 back in my account I have things to do, your system is very ****ed up, this needs cyber technicians. Because staff is taking our *****ulent hiding behind honoring fee
Standard Bank's replyOfficial
14 Jun 2024, 18:00Dear Lydia
We will follow up with our team.
We will be in touch with further feedback.
Sorry for the inconvenience.
Kindest regards,
Standard Bank Hello Peter Team
***
We will follow up with our team.
We will be in touch with further feedback.
Sorry for the inconvenience.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Jun 2024, 18:00
Official
Dear Lydia
We will follow up with our team.
We will be in touch with further feedback.
Sorry for the inconvenience.
Kindest regards,
Standard Bank Hello Peter Team
***
We will follow up with our team.
We will be in touch with further feedback.
Sorry for the inconvenience.
Kindest regards,
Standard Bank Hello Peter Team
***
LH
Lydia H's updateReviewer Update
18 Jun 2024, 19:15Thank you so much I really appreciate your efforts.
LH
Lydia H's update18 Jun 2024, 19:15
Reviewer Update
Thank you so much I really appreciate your efforts.