standard Bank ****** us

My husband has a standard bank account. He stopped working in December. His account went into overdraft. We made arrangements in may that once his Uif payment was received the bank would take off the areas and an amount towards the overdraft and the balance would be paid to him. This did not happen. We went into the bank in Gp and the consultant said that it will take 3 working days.5 working days later and a hundred phone calls, he was told that he needs to open a different bank account and wait further 7 working days.<br> <br> No wonder that there is a class action law suit against Standard bank. This is *********? Thier calls are recorded for quality control, so they have evidence that they made a commitment. <br> <br> They are I'm breech of thier own agreement.