FvdM
Ferdie van der Merwe
1 reviews | Active since Sept 2016
03 Feb 2024, 09:39
STANDARD BANK RIPS OFF CUSTOMERS
Standard Bank Overcharges Monthly Management Fees on MyMoBiz accounts and ignores communication to rectify this.
Helpful (0)
Replies (7)0
Replies (7)
Standard Bank's replyOfficial
03 Feb 2024, 09:40Hi Ferdie
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply03 Feb 2024, 09:40
Official
Hi Ferdie
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
FvdM
Ferdie van der Merwe's updateReviewer Update
03 Feb 2024, 09:52Idle promises !
FvdM
Ferdie van der Merwe's update03 Feb 2024, 09:52
Reviewer Update
Idle promises !
FvdM
Ferdie van der Merwe's updateReviewer Update
03 Feb 2024, 10:10When? The other Reference number is ***
FvdM
Ferdie van der Merwe's update03 Feb 2024, 10:10
Reviewer Update
When? The other Reference number is ***
Standard Bank's replyOfficial
03 Feb 2024, 10:12Hi Ferdie
Please allow our team to look into the matter and they will contact you.
Kindest regards, Standard Bank Hello Peter Team***
Please allow our team to look into the matter and they will contact you.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply03 Feb 2024, 10:12
Official
Hi Ferdie
Please allow our team to look into the matter and they will contact you.
Kindest regards, Standard Bank Hello Peter Team***
Please allow our team to look into the matter and they will contact you.
Kindest regards, Standard Bank Hello Peter Team***
FvdM
Ferdie van der Merwe's updateReviewer Update
03 Feb 2024, 10:15Please make sure that they respond to my email questions?
1. Why did they overcharge me.
2. Credit my accounts with the overcharges.
3. Confirm when credited.
4. Undertake to not overcharge in future.
1. Why did they overcharge me.
2. Credit my accounts with the overcharges.
3. Confirm when credited.
4. Undertake to not overcharge in future.
FvdM
Ferdie van der Merwe's update03 Feb 2024, 10:15
Reviewer Update
Please make sure that they respond to my email questions?
1. Why did they overcharge me.
2. Credit my accounts with the overcharges.
3. Confirm when credited.
4. Undertake to not overcharge in future.
1. Why did they overcharge me.
2. Credit my accounts with the overcharges.
3. Confirm when credited.
4. Undertake to not overcharge in future.
Standard Bank's replyOfficial
03 Feb 2024, 10:34Standard Bank's reply03 Feb 2024, 10:34
Official
Standard Bank's replyOfficial
07 Feb 2024, 11:12Hi Ferdie
We appreciate you taking our call. We are grateful that you gave us the chance to make your time with us enjoyable. We are delighted we could help, and our staff has reassured us that the issue has been handled to your satisfaction.
We are always available to assist you if you require any additional help.
Kindest regards, Standard Bank Hello Peter Team ***
We appreciate you taking our call. We are grateful that you gave us the chance to make your time with us enjoyable. We are delighted we could help, and our staff has reassured us that the issue has been handled to your satisfaction.
We are always available to assist you if you require any additional help.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply07 Feb 2024, 11:12
Official
Hi Ferdie
We appreciate you taking our call. We are grateful that you gave us the chance to make your time with us enjoyable. We are delighted we could help, and our staff has reassured us that the issue has been handled to your satisfaction.
We are always available to assist you if you require any additional help.
Kindest regards, Standard Bank Hello Peter Team ***
We appreciate you taking our call. We are grateful that you gave us the chance to make your time with us enjoyable. We are delighted we could help, and our staff has reassured us that the issue has been handled to your satisfaction.
We are always available to assist you if you require any additional help.
Kindest regards, Standard Bank Hello Peter Team ***