Standard bank *********** customers

<p>On the 10th of August 2016 I bought airtime online from Standard bank internet banking for R100, it never came through, I called Telkom the next day and they told me there is no record of such airtime purchase from Standard bank so I queried with Standard bank who then advised they would investigate. I followed up with them after more than 2 weeks they told me the airtime was credited to my number which Telkom denied. Had to open a new service request again then and up to now I havent received any feedback. Is this Standard bank's new way of *****ing from their loyal customers? If Telkom says there is no record of such airtime purchase so where did the airtime that they claim got sent to me came from? Is the bank now manufacturing their own airtime now?</p>