NM
Nyadza M
1 reviews | Active since Jan 2020
17 Jan 2020, 10:57
Standard bank ripping me off service plan which is paid up
I had service plan with standard bank and innovation group, agreement was 42 months payable, the agreed term has lapsed but they are still deducting money in my account, I sent emails and they have not responded, please help me
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Standard Bank's replyOfficial
18 Jan 2020, 02:48Hello Nyadza,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply18 Jan 2020, 02:48
Official
Hello Nyadza,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
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