Standard Bank Rip-off Charges

<p>On the 1st July 2016, Std Bank debited my Cheque acc with 3 debits (according to my sms notification). i physically chequed my bank statement as well. i depisoted R1 500-00 at 22h21pm for the remainder of the debit orders that are suppose to go through on the 2nd July 2016. The balance in my account on Friday 1st July 2016 was +-R21 (stand to be corrected).</p> <p>on the 2nd July 2016, i recieved a sms notification stating that my debits have gone through totalling R1 418.72 (3 debits) and the balance on my account was R78.21 (stand to be corrected again)</p> <p>On Monday morning, 4th July 2016, i recieved sms notification stating that debits returned including (R115 x 3 = R345) for bank charges</p> <p>I called Std Bank prestige banking for clarification, they told me:</p> <p>1. The debits went through on the 1st July 2016 (which is a lie)</p> <p>2. The debits transfer cut-off time for them is 19h00 and my deposit was already after their cut-off time (i.e. 22h21)</p> <p>- i am not a Std Bank employee, i dont know anything about cut-off times for debits.</p> <p>I want the following from Standard Bank:</p> <p>1. To reverse the R115 x 3 = R345 back to my account.</p> <p>2. This has a huge impact on my credit profile, Std bank must do something about it.</p> <p> </p>