MM
Mpho M
1 reviews | Active since Mar 2016
22 Apr 2020, 23:46
Standard Bank Revolving Loan
On the 24 Dec 2019 I went to the Branch to close my revolving loan and suddenly I am receiving an email saying I owe money on my revolving loan, this is the monthly service fees from 25 Dec to current, I have requested them to close the account, why didn't they close it, they must write it off as it is not mg mistake, what a poor service I have received.
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Replies (2)
Standard Bank's replyOfficial
23 Apr 2020, 01:21Dear Nosheen
Thank you posting your comments.
Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
Kind regards
Complaint Resolution Centre
Standard Bank's reply23 Apr 2020, 01:21
Official
Dear Nosheen
Thank you posting your comments.
Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
Kind regards
Complaint Resolution Centre
Standard Bank's replyOfficial
07 May 2020, 08:29Dear Mpho
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply07 May 2020, 08:29
Official
Dear Mpho
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***