BM
Bertha M
1 reviews | Active since Apr 2024
07 Apr 2024, 16:03
Standard bank revolving loan
Hello Peter. , I took a loan in 2016, with standard bank and i was paying every month i never skip a payment and i took insurance so that when I get retrenched i will be covered, only to find out later that they only pay for twelve months only.Another surprise when I got retreached, i reported everything to them only to find that the loan that i took in 2016 until 2022 the balance is still the same. When i enquired with them that i need all the statements since 2016 no response. Now they took my account to their lawyers because i'm unemployed,No contract no statements please help,they need to rectify my balance.
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
07 Apr 2024, 16:18Good day Berta
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Apr 2024, 16:18
Official
Good day Berta
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***