AM
Anele M

1 reviews | Active since Nov 2013

06 Jun 2023, 19:06

Standard Bank Revolving Credit Plan Technical Error.

When is the Standard Bank Revolving Credit Plan Technical Error getting fixed?? I have just read a lot of people complaining about the same issue, being unable to access the RCP Funds & instead getting harassed by the rude Blake & Associates lawyers..Why must we suffer due to this bank's incompetence!! I need access to my funds ASAP!!

0
Replies (6)
Standard Bank
Standard Bank's reply07 Jun 2023, 07:43
Official
Hi Anele

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team *** 
Standard Bank
Standard Bank's reply09 Jun 2023, 14:16
Official
Hi Anele

Thank you for taking our call.

we would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received. 

If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, Standard Bank Hello Peter Team***
AM
Anele M's update09 Jun 2023, 16:36
Reviewer Update
Thank you for the resolution finally..I just don't know how to edit my initial rating on here..You now deserve 4 stars!
Standard Bank
Standard Bank's reply09 Jun 2023, 16:59
Official
Dear Anele

We appreciate your compliment and good rating! 

We have sent this feedback to the relevant department and have no doubt that your kind words will make *****ba's day.

Have a great day further!

Kindest regards
Standard Bank Social Media Team 
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AM
Anele M's update09 Jun 2023, 20:24
Reviewer Update
I spoke to soon, I can no longer access the funds again, for some reason..Could you please investigate further!
Standard Bank
Standard Bank's reply10 Jun 2023, 12:51
Official
Hi Anele

Thank you for getting back to us. We will follow up and provide feedback.

Kindest regards
Standard Bank Social Media Team 
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