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Xolile D

1 reviews | Active since Apr 2026

22 Apr 2026, 11:03

Standard bank reverse my Stipend!!!

I had a cheque acc then lost my job last year,Im doing a learnership this year with Milzet holdings.they requested we all open acc with standard bank who came to our school at Milzet holdings and assisted in opening acc for students with existing accounts they would just link it but informed us if ur acc is owing R1000 below it will be deducted.in my case mine was R4130 the consultantant said it won't affect my stipend cz its student acc.shr wil just link it.to my surprise when my stipend was paid last week it was all deducted and currently sitting on -R1157 now if I get another stipend it wil be deducted aswell.im literally left with nothing and cant even attend classes. the consultant who came to our school in March she was suppose to open a new savings acc for me or sign me a consent regarding paying every month atleast R200 not take my entire Stiprnd and be left with literally nothing to survive or attend school.last week Wednesday I called Gugu Sikhosana to resolve my matter with urgency so my money is reversed back in my acc.she said Thuli will call me but none of them have called me instead she is on leave now and left me hanging.im very disappointed with Standard bank because was a reckless doing.now im left with nothing and being ignored and not taken serious regarding my stipend.

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Replies (3)
Standard Bank
Standard Bank's reply22 Apr 2026, 11:48
Official
Dear Xolile, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply23 Apr 2026, 10:24
Official
 Dear Xolile,

 The matter is being treated as a priority, and our team is working to resolve it as soon as possible.

We have sent you an email with the complaint reference number and turnaround time.
 We will provide feedback as soon as possible. 

We appreciate your patience. Thank you. 
Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply06 May 2026, 09:09
Official
Dear Xolile,

We would like to thank you for giving us the opportunity to address your matter. 

We are glad we could assist. 

Kindly let us know should need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, 
Standard Bank Hello Peter Team 
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