MG
Marius G
1 reviews | Active since Oct 2019
29 Oct 2019, 19:27
Standard Bank returned.
I would like to thank Standard Bank for their outstanding and prompt way of recovering on service failures. I experienced as a new client, charges that was charged, which should not have been there. I emailed standard bank, but no reply. I felt like when your girlfriend leaves you or dump you and your left with all the debts haha. But I went to Hello Peter and it seems like Standard Bank put in place a team, monitoring i-rate clients. I wa sorted out by Xavier, whom emailed me and apologized. Without me lifting a finger, he sorted out the whole issue. Thanks Standard Bank and Xavier + team.
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Replies (1)Standard Bank's replyOfficial
30 Oct 2019, 04:32Hello Marius, Thank you for your posting. It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated. We are delighted to hear of your wonderful experience. Kind regards Sheriline MartinComplaint Resolution Centre
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Standard Bank's reply30 Oct 2019, 04:32
Official
Hello Marius, Thank you for your posting. It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated. We are delighted to hear of your wonderful experience. Kind regards Sheriline MartinComplaint Resolution Centre
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*** (fax)
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*** (fax)
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