1 reviews | Active since Mar 2010
Standard Bank retains my deposit
Last Tuesday, I made a deposit at the Vincent Park ATM into my business account. I found the ATM returning several notes of R100 making my deposit impossible. R200 was not returned and I continued changing the notes so as to complete my transaction. After several attempts, their ATM started flashing green and closed me out. At that stage R500-R600 was locked inside. From trying several times and changing the notes, I could no longer count precisely. I went inside their branch to report, the lady teller wanted to know the exact amount and I explained to her what happened. She advised that Standard Bank won't be able to refund me and I must wait for two days for a call. Nobody called me and I need to pay for a work certificate. Have I been duped by this bank?
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
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Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
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