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stephan.lourens stephan.lourens
1 reviews | Active since Jul 2017
25 Nov 2021, 14:21
Standard bank responses worst than loadshedding
What a week of no responses from Standard Bank. I phoned several employees each one promises that someone will get back to me - within 24hours. And I am still waiting. As a prestige customer I expected more. Absolutely ridiculous service. The matter has been escalated to team leader, who also didn't get back yo me. Would not recommend Standard bank.
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Standard Bank's replyOfficial
25 Nov 2021, 15:27Dear Stephen L
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
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Standard Bank's reply25 Nov 2021, 15:27
Official
Dear Stephen L
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** ***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
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